MacBook Repair in Charlotte, NC

What we repair

MacBook models we repair

Request a free quote for your exact model and year.

• MacBook Air
• MacBook Pro

How it works

Fixed in 3 easy steps

1. Free quoteGet a free quote online or at the counter. Your technician explains the fix and the price before any work begins.
2. Expert repairSame day in many cases, depending on the repair and parts.
3. Pick it upPick up your MacBook with a 90-day warranty.

What we fix

MacBook repair services

Every repair starts with a free quote. Your technician explains the fix and the price before any work begins.

• Screen repairCracked display, lines, flickering or a black screen.
• Battery replacementMacBook won't hold a charge or only runs plugged in.
• Keyboard repairKeys sticking, missing or not responding.
• Water damage repairSpilled coffee or water? Power it off and bring it in as soon as you can.
• Hardware repairTrackpad, motherboard and other hardware problems diagnosed and repaired.
• Virus & malware removalPop-ups, slowdowns or unwanted software cleaned off your Mac.

Your price

What sets the price

Every repair is quoted for your exact device. These four things matter most:

1. ModelNewer and premium models usually cost more to repair.
2. Type of repairA battery or port usually costs less than a screen or board repair.
3. Model and yearScreens, batteries and keyboards differ by model and year, so the price does too.
4. Hidden damageLiquid damage or a bent frame can add to the repair. Your technician explains the price before any work begins.

Price match: We'll match any local competitor's published price for the same repair and beat it by $5. Get a free quote first. There is no obligation to repair.

Why Go Mobile

Why Charlotte trusts us with their MacBooks

• Apple Independent Repair ProviderUnder contract with Apple since 2019, with Apple-trained technicians and Apple GSX service tools.
• 90-day warrantyEvery repair is covered by our 90-day warranty.
• Walk in or bookWalk-ins are welcome, or book a 30-minute drop-off time online.
• Voted Charlotte's BestCharlotte Observer readers' vote: 2021, 2022 (Silver), 2023 (Silver) and 2025 (Bronze). Local since 2015 and rated 4.9 stars from 1,070+ Google reviews. See our awards

Go Mobile has been part of Apple's Independent Repair Provider program since 2019. Few repair shops qualify: we work under a direct contract with Apple. Our technicians complete Apple's training and use Apple's own service and support tools, including GSX (Apple's Global Service Exchange). We install genuine Apple parts on request. We also offer high-quality premium parts at a lower price, and we always tell you which part you're getting before any work begins.

Before your visit

How to get ready, and what to expect

Got it wet? Turn it off, do not charge it, and bring it in as soon as you can.

Visit the store

Find us in East Charlotte