Business Hours

Mon–Sat 10 AM–7 PM  ·  Sun 12–5 PM

Visit Us

5600 Albemarle Rd, Suite 600, Charlotte

Mail Us

[email protected]

Call Us

(980) 430-1213

Hours
Store hoursStore hoursMon – Sat10:00 AM – 7:00 PMSunday12:00 – 5:00 PMGet directions →(980) 430-1213
Get a Free Quote

Repair by device

Apple iPhone 17 ProiPhoneScreens, batteries, camerasSamsung Galaxy S26 UltraSamsung GalaxyGalaxy S, Note, Z Fold & FlipGoogle Pixel 10 ProAndroid PhonesGoogle Pixel, Motorola, LGApple iPad Air 13 (2025)iPad & TabletsiPad, Galaxy Tab, SurfaceApple Watch Ultra 3Apple WatchGlass, screens, batteriesApple MacBook Air M4Computers & MacMacBook, laptops, desktopsMicrosoft Xbox Series XGame ConsolesPlayStation, Xbox, SwitchDJI Mini 4 ProDronesDJI and more

More services

Water damage repairUnlock your phoneMail-in repairSell or trade inRepair FAQsAll servicesGet an instant quote

Apple Independent Repair Provider since 2019 · Genuine Apple parts on request

Trade in your phone, laptop or console for cash in CharlotteTrade-In Your DeviceGet cash or store credit for your old phone, tablet, laptop or console.Price match on phone and tablet repairs in CharlottePrice Match + $5 OffWe'll match any local competitor's published price for the same repair and beat it by $5.

MacBook repair

MacBook Repair in Charlotte, NC

  • Free quote
  • MacBook Air & Pro
  • 90-day warranty
  • Open 7 days a week

Cracked screen, sticky keys, a spill or a battery that won't hold a charge? We repair MacBook Air and MacBook Pro at our East Charlotte store. Apple Independent Repair Provider since 2019.

Get a Free QuoteBook a Repair

Before you call

Find your model

Click the Apple menu > About This Mac. The model and year (for example, MacBook Air 13-inch, M2, 2022) are all we need for an accurate quote.

Know the signs

Common MacBook problems

  • Cracked or dark screenLines, flicker or a black screen with the keyboard still lit usually means the display needs replacing.
  • Battery says "Service Recommended"Check under System Settings > Battery. A new battery brings back normal battery life.
  • Sticky or repeating keysOften debris or liquid under the keys. We check whether a cleaning or a keyboard replacement is needed.
  • Spilled on itShut it down, unplug it, turn it upside down and bring it in. Don't turn it on to test it.
  • Won't chargeWe test the USB-C or MagSafe port, the charger and the battery.

FAQ

MacBook repair questions

Go Mobile repairs MacBook Air and MacBook Pro screens, batteries, keyboards, trackpads, charging ports and liquid damage at 5600 Albemarle Rd, Suite 600, Charlotte. We're an Apple Independent Repair Provider. Every repair starts with a free quote, and MacBook repairs come with a 90-day warranty.

How long does a MacBook repair take?

It depends on the repair and the parts. Batteries and common screens are often quick; we tell you the timing with your free quote.

Is it worth replacing a MacBook battery?

Usually yes. A new battery costs far less than a new MacBook and brings back normal battery life.

Is an independent repair shop cheaper than Apple?

Often, yes. Go Mobile is an Apple Independent Repair Provider, and you get a free quote before any work begins.

Do you use genuine Apple parts?

Apple OEM parts are available on request, along with premium options. Your technician explains them before any work begins.

Will I lose my files?

Most repairs don't touch your data, but back up with Time Machine or iCloud before any repair.

What warranty do you give?

MacBook repairs come with a 90-day warranty.

Please pick up your device within 30 days of our ready notice. After that, storage fees apply. See our Terms and Conditions.

Schools and businesses

Repairs for schools and businesses

We repair school-issued and business MacBooks. Schools, districts and companies with several devices can call (980) 430-1213 to arrange repairs.

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Related

Sell or trade in

Upgrading? Sell us your old MacBook.

We buy working MacBooks, iMacs and Macs. Get paid in as little as 10 minutes**, or trade in and get up to 20% more toward a new device or a repair.

**Depends on how busy the store is.

Sell your MacBook for cash