Business Hours

Mon–Sat 10 AM–7 PM  ·  Sun 12–5 PM

Visit Us

5600 Albemarle Rd, Suite 600, Charlotte

Mail Us

[email protected]

Call Us

(980) 430-1213

Hours
Store hoursStore hoursMon – Sat10:00 AM – 7:00 PMSunday12:00 – 5:00 PMGet directions →(980) 430-1213
Get a Free Quote

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Trade in your phone, laptop or console for cash in CharlotteTrade-In Your DeviceGet cash or store credit for your old phone, tablet, laptop or console.Price match on phone and tablet repairs in CharlottePrice Match + $5We'll match any local competitor's published price for the same repair and beat it by $5.

Xbox repair

Xbox Repair in Charlotte, NC

No picture, a disc drive that won't read, or an Xbox that won't power on? Go Mobile repairs Xbox Series X, Series S and Xbox One consoles at 5600 Albemarle Rd in East Charlotte.

Get a Free QuoteBook a Repair
  • Series X, Series S & Xbox One
  • Free quote
  • 90-day warranty
  • Walk-ins welcome

Quick answer

Go Mobile Charlotte NC repairs Xbox Series X, Xbox Series S and Xbox One consoles at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave. We fix HDMI ports, disc drives, power problems, overheating, Wi-Fi problems, motherboards and controllers. Repairs are done the same day in many cases, depending on the repair and parts. Every repair starts with a free quote and comes with a 90-day warranty. Walk in or book online. We'll match any local competitor's published price for the same repair and beat it by $5. Charlotte Observer readers voted Go Mobile among Charlotte's Best in 2021, 2022 (Silver), 2023 (Silver) and 2025 (Bronze). We're open Monday to Saturday 10 AM to 7 PM and Sunday 12 PM to 5 PM, with free parking right in front of our store.

What we repair

Xbox models we repair

Bring your Xbox in for a free quote. We also repair controllers.

  • Xbox Series X
  • Xbox Series S
  • Xbox One, One S and One X
  • Xbox controllers

How it works

Fixed in 3 easy steps

  1. Free quoteGet a free quote online or at the counter. Your technician explains the fix and the price before any work begins.
  2. Expert repairSame day in many cases, depending on the repair and parts.
  3. Pick it upPick up your Xbox with a 90-day warranty.

What we fix

Xbox repair services

Every repair starts with a free quote. Your technician explains the fix and the price before any work begins.

  • HDMI port repairNo picture or sound, flickering or a damaged HDMI port.
  • Disc drive repairDiscs that will not read, eject or spin up.
  • Power problemsXbox won't turn on or shuts down unexpectedly.
  • Overheating and cleaningLoud fan or overheating shutdowns. We clean the console and fix airflow problems.
  • System errors and Wi-FiBoot errors, update problems and dropped connections diagnosed and fixed.
  • Motherboard repairBoard damage from power surges, liquid or defects diagnosed and repaired.
  • Controller repairStick drift, triggers, bumpers and buttons repaired.

Your price

What sets the price

Every repair is quoted for your exact device. These four things matter most:

  1. ModelNewer and premium models usually cost more to repair.
  2. Type of repairA cleaning usually costs less than HDMI port or motherboard work.
  3. Type of faultAn HDMI port or board repair takes more work than a cleaning or a disc drive fix.
  4. Hidden damageLiquid damage or a bent frame can add to the repair. Your technician explains the price before any work begins.

Price match: We'll match any local competitor's published price for the same repair and beat it by $5. Get a free quote first. There is no obligation to repair.

Why Go Mobile

Why Charlotte gamers bring their Xbox to us

  • Free quote firstYou get a free quote before any work begins, so there are no surprises.
  • 90-day warrantyEvery repair is covered by our 90-day warranty.
  • Walk in or bookWalk-ins are welcome, or book a 30-minute drop-off time online.
  • Voted Charlotte's BestCharlotte Observer readers' vote: 2021, 2022 (Silver), 2023 (Silver) and 2025 (Bronze). Local since 2015 and rated 4.9 stars on Google. See our awards

Before your visit

How to get ready, and what to expect

Before you come in

  • Bring the console and its power cable
  • Bring the controller if it is part of the problem
  • Write down any error code you see
  • Remove discs and accessories

What to expect

  • Free quote before any work begins
  • Repairs are done the same day in many cases, depending on the repair and parts.
  • 90-day warranty on every repair
  • Walk in, or book a 30-minute drop-off time

Got it wet? Turn it off, do not charge it, and bring it in as soon as you can.

Ready when you are

Book your Xbox repair

Pick a 30-minute drop-off time online, or just walk in.

Book a RepairCall (980) 430-1213

Visit the store

Find us in East Charlotte

  • Go Mobile Charlotte NC, 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212
  • Near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown
  • Monday to Saturday 10 AM to 7 PM, Sunday 12 PM to 5 PM
  • (980) 430-1213
  • Free parking right in front of our store, reserved for our customers
Get directions

FAQ

Xbox repair questions

Which Xbox models do you repair?

We repair Xbox Series X, Xbox Series S and Xbox One consoles, plus Xbox controllers.

My Xbox turns on but there's no picture. Can you fix it?

It may be the HDMI port. Bring it in and our technician will check it and give you a free quote.

My Xbox won't read discs. Can you fix it?

Yes. We repair Xbox disc drives that will not read, eject or spin up.

Do you repair Xbox controllers?

Yes. We repair stick drift, triggers, bumpers and buttons on Xbox controllers.

Do you price match?

We'll match any local competitor's published price for the same repair and beat it by $5. Bring the listing or link and we will check it.

What warranty do you give on Xbox repairs?

Xbox repairs come with a 90-day warranty.

Can I sell my Xbox instead?

Yes. We buy Xbox consoles. See our page on selling a PS5 or Xbox for an offer.

Do I need an appointment?

No. Walk-ins are welcome. You can also book a 30-minute drop-off time online.

How much will my repair cost?

Request a free quote online or bring your device in. Your technician explains the fix and the price before any work begins.

Where are you, and is there parking?

5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave. Free parking is right in front of our store, reserved for our customers.

Keep exploring

Other repairs

Go Mobile Charlotte NC repairs Xbox consoles for customers across Charlotte, Uptown, East Charlotte, Plaza Midwood, Eastland, Eastway, Windsor Park, Idlewild Farms, Farm Pond, Amity Gardens, Sharon Amity, East Forest, Hickory Ridge, Central Avenue, Independence Blvd, W.T. Harris Blvd, the University area, Mint Hill, Matthews and the Albemarle Rd area, just minutes from Bojangles Coliseum.