Phone Repair Service in Charlotte: What to Expect at Go Mobile

Updated October 2026 by the Go Mobile repair team

Quick answer

Bring your phone to Go Mobile at 5600 Albemarle Rd in East Charlotte, or book a 30-minute drop-off time online. You get a free quote before any work begins. Repairs are done the same day in most cases, and most iPhone screen repairs take 20 to 45 minutes. iPhone screens start at $39 (iPhone 6) and Samsung screens start at $89. Premium iPhone screens carry a 1-year warranty and all other repairs a 90-day warranty.*

Which phones we repair

We repair every major phone brand at our store in East Charlotte, near Sharon Amity Rd and Central Ave:

Not sure about your model? Request a free quote and we will confirm it.

The most common phone repairs

  • Screen replacement: cracked glass, lines, a black display or touch that stops working.
  • Battery replacement: fast drain, random shutdowns or a phone that only works plugged in.
  • Charging port repair: a loose cable, slow charging or no charging at all. Sometimes the port only needs a careful cleaning.
  • Camera repair: blurry photos, a cracked lens or a camera app that shows a black screen.
  • Speaker and microphone repair: no sound, crackling audio or callers who cannot hear you.
  • Water damage: a phone that got wet. Turn it off, do not charge it, and bring it in as soon as you can.

How a repair works, step by step

  1. Free quote. Get a quote online or at the counter. Your technician checks the phone and explains the fix and the price before any work begins.
  2. Repair. We use Apple OEM or premium parts for iPhones. Repairs are done the same day in most cases.
  3. Pick it up. Your phone goes home with its warranty.

Walk-ins are welcome. If you prefer a set time, book a 30-minute drop-off time online.

How long it takes

Repairs are done the same day in most cases, depending on the repair and parts. Most iPhone screen repairs take 20 to 45 minutes.

Water damage and board-level problems take longer, because the phone needs a full diagnosis first.

What it costs

Repair Starting at
iPhone screen (iPhone 6) $39
Samsung screen $89

Your exact price depends on the model, the part you choose and any hidden damage. You always get the price before we start.

Price match: we’ll match any local competitor’s published price for the same repair and beat it by $5. Bring the listing or link.

The warranty you get

  • Premium iPhone screens: 1-year warranty.
  • All other repairs: 90-day warranty.*

*Aftermarket iPhone screens carry a 30-day warranty.

Go Mobile is an Apple Independent Repair Provider, and we have repaired phones in Charlotte since 2015.

How to get your phone ready

  • Back up to iCloud, Google or your computer if the phone still turns on. Our guide shows how to back up before a repair.
  • Have your passcode ready so we can test the phone after the repair.
  • Remove the case and screen protector.
  • Bring it in even if it won’t turn on. We can still check it.

Repair or replace?

A cracked screen or a tired battery rarely means you need a new phone. If the phone is otherwise working well, a repair usually costs far less than replacing it. Read our guide on how to decide between repairing and replacing, or ask your technician during your free quote.

If a repair does not make sense, we also buy phones. See trade in your device.

Frequently asked questions

Do I need an appointment for a phone repair?

No. Walk-ins are welcome. You can also book a 30-minute drop-off time online.

How much does a phone screen repair cost?

iPhone screens start at $39 (iPhone 6) and Samsung screens start at $89. Your exact price depends on the model, and you get a free quote before any work begins.

Can you fix my phone the same day?

In most cases, yes. Most iPhone screen repairs take 20 to 45 minutes.

What warranty do you give?

Premium iPhone screens have a 1-year warranty and all other repairs have a 90-day warranty. Aftermarket iPhone screens carry a 30-day warranty.

Will I lose my photos and data?

Screen, battery and port repairs are not meant to touch your data, but it is always smart to back up first in case of a problem.

Where are you located?

5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, with free parking in front of the store.

Get your phone fixed today

Walk in to Go Mobile at 5600 Albemarle Rd, Suite 600, Charlotte, or book a 30-minute drop-off time online.

Book a RepairGet a Free QuoteCall (980) 430-1213