Phone Speaker Repair FAQs

Dust and lint in the grille, a case covering the speaker, water exposure or a damaged speaker are the usual causes. Remove the case and gently clean the grille with a soft, dry brush.

Calls use the earpiece speaker at the top of the phone, while music and speakerphone use the bottom speaker. If only one fails, that speaker is likely blocked or damaged.

That is usually the microphone. Test by recording a voice memo. If the recording is silent or faint, clean the microphone opening and restart; if it stays faint, the microphone needs repair.

Crackling or buzzing usually means the speaker membrane is damaged, often after a drop or liquid exposure. A damaged speaker will not recover on its own.

Sometimes the sound returns as the phone dries, but liquid can leave residue and corrosion. Turn the phone off and have it checked, especially after salt water, pool water or sugary drinks.

Yes. Earpiece speakers, bottom speakers and microphones are replaceable on most iPhone, Samsung and Android phones. You get a free quote before any work begins.

Same day in most cases, depending on the model, the parts and how busy the shop is.

Speaker and microphone repairs come with a 90-day warranty.

At Go Mobile Charlotte NC, 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown. Walk-ins are welcome, or book a drop-off time online.

We match any local competitor's published price for the same repair and beat it by $5.