Mon–Sat 10 AM–7 PM · Sun 12–5 PM
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Repair FAQs
Straight answers about hours, turnaround, warranty, prices and selling your device at our store at 5600 Albemarle Rd in East Charlotte.
Quick answer
Go Mobile Charlotte NC repairs phones, tablets, computers, game consoles and drones at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, near Sharon Amity Rd and Central Ave. Walk-ins are welcome and every repair starts with a free quote. Repairs are done the same day in many cases, and an iPhone screen can take as little as 25 minutes. Premium iPhone screens come with a 1-year warranty, and all other repairs with a 30-day warranty. We're open Monday to Saturday 10 AM to 7 PM and Sunday 12 PM to 5 PM, with free parking right in front of our store.
FAQ
Go Mobile Charlotte NC is at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown. It is our only store.
Monday to Saturday 10 AM to 7 PM and Sunday 12 PM to 5 PM.
No. Walk-ins are welcome. You can also book a 30-minute drop-off time online.
Yes. Free parking is right in front of our store, reserved for our customers.
No. Customers from Matthews, Mint Hill and across Charlotte come to our store at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212.
FAQ
iPhones, Samsung Galaxy, Google Pixel and other Android phones, iPads, Samsung Galaxy Tab and Microsoft Surface tablets, Apple Watches, MacBooks, laptops and PCs, PlayStation, Xbox and Nintendo Switch consoles, and drones. We also unlock phones.
Same day in many cases. An iPhone screen replacement can take as little as 25 minutes, or up to a couple of hours when the shop is busy. Drones are often handled by mail-in repair, which takes longer because of shipping.
Premium iPhone screens come with a 1-year warranty. All other repairs come with a 30-day warranty.
Request a free quote online or bring your device in. Your technician explains the fix and the price before any work begins, so there are no surprises.
Yes. We keep iPhone screens and batteries in stock, so you don't have to wait for parts to be ordered for most iPhone repairs.
Yes, most often for drones. Call us at (980) 430-1213 to arrange it.
Turn it off, don't charge it, and bring it in as soon as you can. The sooner a technician opens and dries it, the better the chance of a good repair.
Yes, back up your photos and files if you can. If your device will not turn on, ask about data recovery when you bring it in.
FAQ
Yes. We buy iPhones, broken iPhone 13 and newer, Samsung Galaxy phones, MacBooks, laptops, PS5 and Xbox consoles. Get an instant offer on our trade-in page.
In as little as 10 minutes after your device is checked in the store.
FAQ
Go Mobile has served Charlotte since 2015.
Yes. Charlotte Observer readers voted Go Mobile among Charlotte's Best in 2021, 2022 (Silver), 2023 (Silver) and 2025 (Bronze). Three Best Rated listed Go Mobile among the top 3 cell phone repair shops in Charlotte in 2021, 2022 and 2023.
Yes. Smart Phone Repair (smartphonerepair.pro) is our sister company, with the same owner.
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