Go Mobile cares for your privacy and takes every precaution to protect your personal information. This Privacy Policy outlines how we collect, use, share, and secure your information when you interact with our services or visit our website. By using our services, you consent to the data practices described below.

1. Information We Collect

We gather data in two ways: the information you voluntarily provide and the information we automatically collect during your interaction with our website and services.

Personal Information:

When you submit forms, make inquiries, or use our services, we may collect:

• Your name, email address, phone number, and physical address
  
  
• Payment details (e.g., bank or PayPal information)
  
  

Device Information:

To process device-related services, we may collect:

• Model, condition, serial number, IMEI number, and operating status
  
  

Communication History:

We retain logs of our communication with you, such as emails, messages, or chat history, to better assist with your inquiries and support requests.

Automatically Collected Data:

• Website interactions (e.g., pages viewed, time spent, clicks)
  
  
• Browser type, IP address, device type, and operating system version
  
  
• Cookies and similar technologies that improve your browsing experience
  
  

Cookies Notice: You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the data we collect for the following purposes:

Service Delivery:

To provide accurate service quotes, fulfill orders, and manage transactions.

Customer Support:

To respond to your inquiries, address technical issues, and provide updates.

Legal Compliance:

To meet regulatory requirements and prevent fraudulent activity, including verifying devices to ensure they are not blacklisted or stolen.

Service Improvements:

To analyse user behaviour and improve website performance, features, and usability.

3. Data Protection Measures

We are committed to safeguarding your data through:

• Encryption: Sensitive data (e.g., payment info) is encrypted during storage and transmission.
  
  
• Access Controls: Only authorised staff may access your data.
  
  
• Security Monitoring: Our systems are routinely monitored and updated to detect vulnerabilities and prevent breaches.
  
  

4. Information Sharing

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Trusted Service Providers: Third-party vendors may assist with shipping, payment processing, and IT services. These partners are contractually obligated to protect your data.
  
  
• Legal Authorities: If required by law or to protect our rights, safety, or property.
  
  
• Business Transfers: If Techy is acquired, merged, or sold, your data may be transferred as part of that transaction.
  
  

5. Your Rights

In line with applicable data protection laws, you have the right to:

• Access Your Information: Request a copy of your data.
  
  
• Update Details: Request corrections to inaccurate or outdated information.
  
  
• Request Deletion: Ask for your data to be deleted, subject to legal and contractual obligations.
  
  

To exercise these rights, please contact us using the details provided below.

6. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or store data from minors. If we become aware of such data, we will delete it promptly. Please notify us if you suspect we have inadvertently collected information from a child under 16.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The most recent version will always be available on our website. We encourage you to review it regularly to stay informed.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Techy
📍 13710 W State Rd 84, Davie, FL 33325, USA
📞 +1 954-476-6996
📧 Email: [email protected]