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Repair FAQs
What to do right after a crash, common gimbal, motor and GPS problems, and how walk-in and mail-in drone repair work at our Charlotte store.
FAQ
Turn off the drone and the controller, remove the battery, and look for broken propellers, arms or a loose gimbal. Collect any broken pieces. Do not fly it again until it has been checked, because hidden damage can cause a second crash.
Remove the battery right away and do not try to power it on. Dry the outside and bring it in as soon as possible. Water and especially salt water can corrode the boards quickly.
Yes. Stop using and charging a swollen or damaged battery and store it away from anything flammable. Bring it in or dispose of it at a battery recycling point.
FAQ
A gimbal error after a crash usually means a bent arm, a damaged motor or a torn ribbon cable. Recalibrating can help after a minor bump, but physical damage needs repair.
Debris in the motor, a bent shaft or a damaged motor or ESC. Check for sand or grass first. If the motor still grinds or will not spin, it needs to be replaced.
Interference, outdated firmware, damaged antennas or a damaged GPS module. Update the firmware and fly in an open area. If the problem continues, the antennas or modules may need repair.
FAQ
DJI drones such as the Mini, Air and Mavic series, plus other drone brands. Bring it in or call us to check your model.
Yes. Mail-in repair is available, and most of our mail-in repairs are drones. Call (980) 430-1213 to arrange it.
It depends on the damage and the parts. Your technician will tell you how long it will take after inspecting your drone. Mail-in repairs take longer because of shipping.
Drone repairs come with a 90-day warranty.
FAQ
At Go Mobile Charlotte NC, 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown. Walk-ins are welcome, or book a drop-off time online.
We match any local competitor's published price for the same repair and beat it by $5.
Still have a question?
Go Mobile Charlotte NC is at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave. Walk-ins are welcome Monday to Saturday 10 AM to 7 PM and Sunday 12 PM to 5 PM, with free parking in front of the store.
Keep reading
After a drone crash, turn the drone and controller off, remove the battery, collect any broken parts and do not fly it again until it has been checked. Go Mobile Charlotte NC repairs DJI and other drones, including motors, gimbals and cameras, GPS and connection problems, remote controllers and batteries, with a free quote and a 90-day warranty. Your technician will tell you how long a drone repair takes after inspecting it, and mail-in repair is available if you are not local.
