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Repair FAQs
Blurry photos, cracked lens covers, shaking images and cameras that open to a black screen: causes, quick checks and repair options.
Quick answer
If your phone camera is blurry or black, clean the lens with a soft cloth, remove the case, close and reopen the camera app, switch between the front and rear cameras and restart the phone. If photos stay blurry, the lens cover is cracked, the image shakes or buzzes, or the camera stays black, the lens or camera module likely needs repair. Go Mobile Charlotte NC repairs iPhone, Samsung and Android cameras and lens covers with a free quote and a 90-day warranty.
FAQ
A smudged or cracked lens cover, a case blocking part of the lens, or a damaged focus or stabilization part inside the camera. Clean the lens first. If it is still blurry, the lens cover or camera module needs attention.
Close the camera app, switch cameras, restart the phone and update the software. If only one camera stays black, or the flashlight also stops working, the camera module is likely damaged.
On phones with optical image stabilization, a drop or strong vibration (for example, from a motorcycle mount) can damage the stabilization parts. The camera module usually needs to be replaced.
Yes. On many phones the glass lens cover can be replaced on its own, which is cheaper than replacing the camera module. A cracked cover should be fixed quickly, before dust or moisture gets in.
Dust or moisture under the lens cover, or a scratched lens. If cleaning the outside does not help, the cover or camera needs a closer look.
FAQ
Yes. We repair front cameras, rear cameras and lens covers on most iPhone, Samsung and Android models. You get a free quote before any work begins.
Same day in many cases, depending on the model, the parts and how busy the shop is.
A camera repair does not normally touch your photos, but back up your phone before any repair if you can.
Camera repairs come with a 90-day warranty.
FAQ
At Go Mobile Charlotte NC, 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown. Walk-ins are welcome, or book a drop-off time online.
We match any local competitor's published price for the same repair and beat it by $5.
Still have a question?
Go Mobile Charlotte NC is at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave. Walk-ins are welcome Monday to Saturday 10 AM to 7 PM and Sunday 12 PM to 5 PM, with free parking in front of the store.
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