Updated October 2026 by the Go Mobile repair team

Quick answer

Bring your phone to Go Mobile at 5600 Albemarle Rd in East Charlotte, or book a 30-minute drop-off time online. You get a free quote before any work begins. Repairs are done the same day in most cases, and most iPhone screen repairs take 20 to 45 minutes. iPhone screens start at $39 (iPhone 6) and Samsung screens start at $89. Premium iPhone screens carry a 1-year warranty and all other repairs a 90-day warranty.*

Read more “Phone Repair Service in Charlotte: What to Expect at Go Mobile”

How to Force Restart Your iPhone 13
By Eric / Phone repair / 0 Comments

Updated October 2026 by the Go Mobile repair team

Quick answer

On iPhone 13, and every iPhone from iPhone 8 onward including the iPhone SE (2nd and 3rd generation): press and quickly release volume up, press and quickly release volume down, then press and hold the side button until the Apple logo appears. A force restart does not erase your data. If the screen stays black after a force restart and 30 minutes of charging, the phone may need a repair.

Read more “How to Force Restart Any iPhone (iPhone 13 and Every Other Model)”

By Eric / Phone repair / 0 Comments

Updated October 2026 by the Go Mobile repair team

Quick answer

Force restart the iPhone and install the latest iOS update first. Then turn off Auto-Brightness and check that the flicker is not caused by low brightness or an app. If the screen still flickers, shows green lines or flickers only when pressed or after a drop, the display or its connection is likely damaged and needs repair.

Read more “iPhone Screen Flickering: Causes and How to Fix It (iPhone 11 Pro and Newer)”

iphone xr with black screen issue
By Eric / Phone repair / 0 Comments

Updated October 2026 by the Go Mobile repair team

Quick answer

First charge the iPhone for 30 minutes, then force restart it. If it rings, vibrates or answers Siri while the screen stays black, the display has likely failed and needs replacing. If it does nothing at all, connect it to a computer and use Update in recovery mode, which reinstalls iOS without erasing your data. If none of that works, it is usually a hardware problem.

Read more “iPhone Black Screen of Death: How to Fix It (iPhone XR and Newer)”

iphone x in contact with water
By Eric / Phone repair / 0 Comments

Updated October 2026 by the Go Mobile repair team

Quick answer

No iPhone is waterproof. Since the iPhone 7, iPhones are water resistant: the iPhone X is rated IP67 (1 meter for up to 30 minutes), and recent models are rated IP68 at up to 6 meters. Water resistance wears down over time. Apple’s standard warranty does not cover liquid damage, while AppleCare+ covers accidental damage, including liquid, for a service fee.

Read more “Is My iPhone Waterproof? Water Resistance by Model (iPhone X to Today)”

Updated October 2026 by the Go Mobile repair team

Quick answer

A phone battery usually needs replacing when it drains fast, shuts off at 20 or 30 percent, makes the phone slow, gets hot or only works plugged in. On iPhone, check Settings > Battery > Battery Health. On Samsung, use the battery diagnostic in the Samsung Members app. A swollen battery is a safety issue: stop charging the phone and get it checked right away.

Read more “7 Signs Your Phone Battery Needs Replacing”