Business Hours

Mon–Sat 10 AM–7 PM  ·  Sun 12–5 PM

Visit Us

5600 Albemarle Rd, Suite 600, Charlotte

Mail Us

[email protected]

Call Us

(980) 430-1213

Hours
Store hoursStore hoursMon – Sat10:00 AM – 7:00 PMSunday12:00 – 5:00 PMGet directions →(980) 430-1213
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PS5 repair

PS5 Repair in Charlotte, NC

No picture, overheating, or a PS5 that won't turn on? Go Mobile repairs PlayStation 5 consoles and DualSense controllers at 5600 Albemarle Rd in East Charlotte. PS5 repairs start at $89.

Get a Free QuoteBook a Repair
  • PS5 repairs from $89
  • Free quote
  • 90-day warranty
  • Walk-ins welcome

Quick answer

Go Mobile Charlotte NC repairs PlayStation 5 consoles at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave. We fix HDMI ports, overheating and fan problems, power supplies, Wi-Fi problems, motherboards and DualSense controllers. Repairs are done the same day in many cases, depending on the repair and parts. Every repair starts with a free quote and comes with a 90-day warranty. PS5 repairs start at $89. Walk in or book online. We'll match any local competitor's published price for the same repair and beat it by $5. Charlotte Observer readers voted Go Mobile among Charlotte's Best in 2021, 2022 (Silver), 2023 (Silver) and 2025 (Bronze). We're open Monday to Saturday 10 AM to 7 PM and Sunday 12 PM to 5 PM, with free parking right in front of our store.

What we repair

PS5 models we repair

Bring your PS5 in for a free quote. We also repair DualSense controllers.

  • PS5 disc edition
  • PS5 Digital Edition
  • PS5 Slim
  • PS5 Pro
  • DualSense controllers

How it works

Fixed in 3 easy steps

  1. Free quoteGet a free quote online or at the counter. Your technician explains the fix and the price before any work begins.
  2. Expert repairSame day in many cases, depending on the repair and parts.
  3. Pick it upPick up your PS5 with a 90-day warranty.

What we fix

PS5 repair services

Every repair starts with a free quote. Your technician explains the fix and the price before any work begins.

  • HDMI port repairNo picture or sound on the TV, flickering, or a loose HDMI port.
  • Overheating and cleaningLoud fan, random shutdowns or heat warnings. We clean the console and fix airflow problems.
  • Power problemsPS5 won't turn on, beeps and shuts off, or the power supply has failed.
  • Wi-Fi and network problemsDropped connections or a console that will not stay online.
  • Motherboard repairBoard damage from power surges, liquid or defects diagnosed and repaired.
  • DualSense controller repairStick drift, sticky buttons, triggers or charging problems.

Prices

PS5 repair prices

Starting prices for common repairs. Your exact price depends on your model and the damage.

RepairStarting at
PS5 repairsFrom $89

Get a free quote for your exact model. You approve the price before any work begins.

Your price

What sets the price

Every repair is quoted for your exact device. These four things matter most:

  1. ModelNewer and premium models usually cost more to repair.
  2. Type of repairA cleaning is usually the lowest-cost PS5 repair. PS5 repairs start at $89.
  3. Type of faultAn HDMI port or board repair takes more work than a cleaning.
  4. Hidden damageLiquid damage or a bent frame can add to the repair. Your technician explains the price before any work begins.

Price match: We'll match any local competitor's published price for the same repair and beat it by $5. Get a free quote first. There is no obligation to repair.

Why Go Mobile

Why Charlotte gamers bring their PS5 to us

  • Free quote firstYou get a free quote before any work begins, so there are no surprises.
  • 90-day warrantyEvery repair is covered by our 90-day warranty.
  • Walk in or bookWalk-ins are welcome, or book a 30-minute drop-off time online.
  • Voted Charlotte's BestCharlotte Observer readers' vote: 2021, 2022 (Silver), 2023 (Silver) and 2025 (Bronze). Local since 2015 and rated 4.9 stars on Google. See our awards

Before your visit

How to get ready, and what to expect

Before you come in

  • Bring the console and its power cable
  • Bring the controller if it is part of the problem
  • Write down any error code you see
  • Remove discs and accessories

What to expect

  • Free quote before any work begins
  • Repairs are done the same day in many cases, depending on the repair and parts.
  • 90-day warranty on every repair
  • Walk in, or book a 30-minute drop-off time

Got it wet? Turn it off, do not charge it, and bring it in as soon as you can.

Ready when you are

Book your PS5 repair

Pick a 30-minute drop-off time online, or just walk in.

Book a RepairCall (980) 430-1213

Visit the store

Find us in East Charlotte

  • Go Mobile Charlotte NC, 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212
  • Near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown
  • Monday to Saturday 10 AM to 7 PM, Sunday 12 PM to 5 PM
  • (980) 430-1213
  • Free parking right in front of our store, reserved for our customers
Get directions

FAQ

PS5 repair questions

How much does PS5 repair cost?

PS5 repairs start at $89. Bring it in or request a free quote, and your technician explains the price before any work begins.

My PS5 has no picture on the TV. Can you fix it?

Often it is the HDMI port. Bring it in and our technician will check it and give you a free quote.

Why does my PS5 keep shutting off?

Overheating from dust and blocked airflow is a common cause. A cleaning often fixes it, and we check the fan and power supply too.

Do you repair PS5 controllers?

Yes. We repair DualSense controllers with stick drift, sticky buttons, trigger problems or charging issues.

Do you price match?

We'll match any local competitor's published price for the same repair and beat it by $5. Bring the listing or link and we will check it.

What warranty do you give on PS5 repairs?

PS5 repairs come with a 90-day warranty.

Can I sell my PS5 instead?

Yes. We buy PS5 consoles. See our page on selling a PS5 or Xbox for an offer.

Do I need an appointment?

No. Walk-ins are welcome. You can also book a 30-minute drop-off time online.

Where are you, and is there parking?

5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave. Free parking is right in front of our store, reserved for our customers.

Keep exploring

Other repairs

Go Mobile Charlotte NC repairs PS5 consoles for customers across Charlotte, Uptown, East Charlotte, Plaza Midwood, Eastland, Eastway, Windsor Park, Idlewild Farms, Farm Pond, Amity Gardens, Sharon Amity, East Forest, Hickory Ridge, Central Avenue, Independence Blvd, W.T. Harris Blvd, the University area, Mint Hill, Matthews and the Albemarle Rd area, just minutes from Bojangles Coliseum.