Business Hours

Mon–Sat 10 AM–7 PM  ·  Sun 12–5 PM

Visit Us

5600 Albemarle Rd, Suite 600, Charlotte

Mail Us

[email protected]

Call Us

(980) 430-1213

Hours
Store hoursStore hoursMon – Sat10:00 AM – 7:00 PMSunday12:00 – 5:00 PMGet directions →(980) 430-1213
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Apple Independent Repair Provider · Genuine Apple parts

Trade in your phone, laptop or console for cash in CharlotteTrade-In Your DeviceGet cash or store credit for your old phone, tablet, laptop or console.Price match on phone and tablet repairs in CharlottePrice Match + $5We'll match any local competitor's published price for the same repair and beat it by $5.

Broken iPhone buyer

Sell a Broken iPhone for Cash in Charlotte

Cracked, water-damaged, dead or locked, your broken iPhone 13 or newer still has value. Bring it to Go Mobile for a free quote and get paid in as little as 10 minutes**.

Get directionsSee everything we buy
  • Free in-store quote
  • Paid in as little as 10 minutes**
  • Free parking
  • Up to 20% more on trade-in

**Depends on how busy the store is.

Quick answer

Go Mobile buys broken and damaged iPhone 13 and newer models at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown, with free parking right in front of our store. Walk in for a free in-store quote at top market value and get paid instantly by cash, Zelle or Cash App, or take store credit worth up to 20% more.

Models we buy broken

Which broken iPhones do we buy?

We buy broken iPhone 13 and newer models. We don’t buy broken iPhone 12 or older models.

Broken iPhone 13, 13 mini, 13 Pro or 13 Pro Max?

Yes, we buy it.

  • Cracked screen? We buy it.
  • Broken back glass? We buy it.
  • Battery needs service? We buy it.
  • Speaker or mic not working? We buy it.

Broken iPhone 14, 14 Plus, 14 Pro or 14 Pro Max?

Yes, we buy it.

  • Cracked screen? We buy it.
  • Broken back glass? We buy it.
  • Dead battery? We buy it.
  • Won’t charge? We buy it.

Broken iPhone 15, 15 Plus, 15 Pro or 15 Pro Max?

Yes, we buy it.

  • Broken screen? We buy it.
  • Cracked back glass? We buy it.
  • Water damage? We buy it.
  • Camera not working? We buy it.

Broken iPhone 16, 16 Plus, 16 Pro or 16 Pro Max?

Yes, we buy it.

  • Broken back glass? We buy it.
  • Shattered screen? We buy it.
  • Face ID not working? We buy it.
  • Won’t turn on? We buy it.

Broken iPhone 17, 17 Pro, 17 Pro Max, iPhone Air or newer?

Yes, we buy it.

  • Cracked screen? We buy it.
  • Broken back glass? We buy it.
  • Water damage? We buy it.
  • Bent frame? We buy it.

Broken iPhone 12 or older?

We don’t buy it.

We don’t buy broken iPhone 12, 11, SE or older models. A repair is often the better choice, and we still buy older iPhones that work.

iPhone repairSell a working iPhone

Every broken phone is inspected in store. Our technician makes the final call on whether we can buy it and what we can pay.

What we buy

The damage we buy

We’re a repair shop, so we can use iPhones other buyers turn away. Broken phones must be iPhone 13 or newer.

  • Cracked screen
  • Shattered back glass
  • Water or liquid damage
  • Won’t turn on
  • Won’t charge
  • Face ID not working
  • Bad camera
  • Dead battery
  • Bent frame
  • iCloud locked*
  • Financed*
  • Blacklisted*

*Bought as parts devices, on iPhone 13 and newer only. Every device is checked, and lost, stolen or reported-stolen phones are never accepted.

How it works

Sell it in 3 easy steps

  1. Walk inBring your device to 5600 Albemarle Rd. Walk-ins welcome during store hours.
  2. Free inspectionA technician checks it in front of you and makes an offer.
  3. Get paidCash, Zelle, Cash App or store credit worth up to 20% more.

Repair or sell?

Not sure whether to fix it or sell it?

We repair iPhones every day, so we can give you an honest answer in one visit.

Repair it if

  • Only one part is broken, like the screen or battery
  • The repair costs less than about half the phone’s working value
  • You want to keep your phone and data

Sell or trade it in if

  • Several parts are damaged, or it has water damage
  • The repair costs more than the phone is worth
  • You were planning to upgrade anyway

See our iPhone repair services

Your offer

What sets the price

Every offer is based on today’s pre-owned market and an in-person check. These five things matter most:

  1. ModelA broken newer iPhone can still be worth more than a working older one.
  2. StorageHigher storage adds value, even when broken.
  3. What’s brokenOne cracked screen is worth more than several faults.
  4. Working partsCameras, logic board and Face ID still have value.
  5. Lock statusSigned out of iCloud gets a full offer, not a parts offer.

Bring it in for a free quote. There’s no obligation to sell.

What we check

What our technicians check in store

Every device gets the same inspection, done in front of you.

  • Logic boardIf the board works, the phone has real value.
  • Liquid damageWe check the indicators and test for corrosion.
  • Face ID and camerasThese parts hold value even when the screen is gone.
  • Screen and back glassCracks lower the offer, but we still buy.
  • Activation LockLocked phones are bought as parts devices only.
  • IMEI statusLost, stolen or reported phones are never accepted.

Getting paid

How you get paid, and how to get ready

Payment options

  • Cash
  • Zelle
  • Cash App
  • Store credit (up to 20% more)

Before you come in

  • Back up your data if the phone still turns on
  • Turn off Find My iPhone if you can
  • Remove your SIM card
  • Bring a valid photo ID
  • Bring the charger if it still has one

You must be 18 or older with a valid photo ID. Lost, stolen or reported-stolen devices are never accepted.

FAQ

Common questions

Can I sell a broken iPhone in Charlotte?

Yes, if it’s an iPhone 13 or newer. Go Mobile buys broken iPhones at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown. Cracked, water-damaged, dead and locked phones are all welcome.

How much can I get for a broken iPhone?

It depends on the model, storage, what’s broken and the lock status. Bring it into our store for a free, no-obligation quote based on today’s pre-owned market. We need to see the device in person to give an accurate offer.

Will you buy an iPhone that won’t turn on?

Yes, if it’s an iPhone 13 or newer. We test it in store. Even a phone that won’t power on has parts we can use, so we’ll make you an offer.

Do you buy iCloud-locked iPhones?

Yes, on iPhone 13 and newer, as parts devices, at a lower price. We check every device, and we never buy iPhones that are lost, stolen or reported stolen.

Should I repair my iPhone or sell it?

If the repair costs less than about half of what the phone is worth working, repairing usually makes sense. If not, selling or trading it in is often better. Our technicians can tell you both numbers in one visit.

Can I put a broken iPhone toward a new phone?

Yes. Trade it in toward a new or pre-owned device, or a repair, and get up to 20% more than our cash offer.

Do you buy an iPhone 15 with a cracked screen?

Yes. We buy iPhone 15, 15 Plus, 15 Pro and 15 Pro Max models with cracked or broken screens. Bring it in for a free quote.

Do you buy an iPhone 16 with broken back glass?

Yes. Broken back glass lowers the offer on any iPhone 16 model, but we buy it.

Do you buy a broken iPhone 12 or older?

No. We only buy broken iPhones from the iPhone 13 and newer. For older models a repair is usually the better choice, and we still buy older iPhones that work.

Do you buy an iPhone 13 with a broken screen?

Yes. We buy iPhone 13, 13 mini, 13 Pro and 13 Pro Max models with broken screens or back glass, after an in-store inspection.

Will you buy any broken phone I bring in?

Not always. Every broken phone is inspected in store, and our technician makes the final call on whether we can buy it and how much we can pay. Some phones are only worth a small amount for parts. If we can’t buy it, we may be able to repair it.

Keep exploring

Related pages

Go Mobile, 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown. Free parking right in front of our store, reserved for our customers. Open Monday to Saturday 10 AM to 7 PM, Sunday 12 PM to 5 PM. Proudly buying devices from customers across Charlotte, Uptown, East Charlotte, Plaza Midwood, Eastland, Eastway, Windsor Park, Idlewild Farms, Farm Pond, Amity Gardens, Sharon Amity, East Forest, Hickory Ridge, Central Avenue, Independence Blvd, W.T. Harris Blvd, the University area, Mint Hill, Matthews and the Albemarle Rd area, just minutes from Bojangles Coliseum.