Computer and Laptop Repair FAQs

Too many startup programs, a nearly full drive, malware, overheating or an old hard drive. Remove programs you do not need from startup, free up space and run a security scan. Replacing an old hard drive with an SSD often makes the biggest difference.

Try a different outlet and charger, hold the power button for 30 seconds, and remove any USB devices. If the charging light does not come on, the charger, charging port or battery may be the problem. If it powers on but shows nothing, the screen or board needs a diagnosis.

Dust in the fans and vents, blocked airflow from soft surfaces, and heavy programs. Use it on a hard surface and keep the vents clear. If it still overheats or shuts off, it needs an internal cleaning or fan repair.

Pop-ups, a homepage you did not set, new toolbars, very slow performance and programs you did not install are common signs. We remove viruses and malware and fix the software problems they leave behind.

Often, yes. Go Mobile offers data recovery for computers and drives that will not boot. Bring the computer in for a free quote.

Screen, battery, keyboard and charging port repair, hard drive and SSD replacement and upgrades, virus and malware removal, overheating and fan repair, and data recovery, for Windows PCs, laptops, MacBooks, iMacs and Chromebooks.

Yes. Go Mobile is an Apple Independent Repair Provider, with Apple-trained technicians and Apple service tools. Genuine Apple parts are available on request.

Many repairs are done the same day, depending on the problem and the parts. Repairs that need parts ordered take longer.

Computer and laptop repairs come with a 90-day warranty.

At Go Mobile Charlotte NC, 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown. Walk-ins are welcome, or book a drop-off time online.

We match any local competitor's published price for the same repair and beat it by $5.