Business Hours

Mon–Sat 10 AM–7 PM  ·  Sun 12–5 PM

Visit Us

5600 Albemarle Rd, Suite 600, Charlotte

Mail Us

[email protected]

Call Us

(980) 430-1213

Hours
Store hoursStore hoursMon – Sat10:00 AM – 7:00 PMSunday12:00 – 5:00 PMGet directions →(980) 430-1213
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Repair by device

iPhone repair in CharlotteiPhoneScreens, batteries, camerasSamsung Galaxy repair in CharlotteSamsung GalaxyGalaxy S, Note, Z Fold & FlipAndroid phone repair in CharlotteAndroid PhonesGoogle Pixel, Motorola, LGiPad and tablet repair in CharlotteiPad & TabletsiPad, Galaxy Tab, SurfaceApple Watch repair in CharlotteApple WatchGlass, screens, batteriesComputer and MacBook repair in CharlotteComputers & MacMacBook, laptops, desktopsGame console repair in CharlotteGame ConsolesPlayStation, Xbox, SwitchDrone repair in CharlotteDronesDJI and more

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Water damage repairUnlock your phoneMail-in repairSell or trade inRepair FAQsAll servicesGet an instant quote

Apple Independent Repair Provider since 2019 · Genuine Apple parts on request

Trade in your phone, laptop or console for cash in CharlotteTrade-In Your DeviceGet cash or store credit for your old phone, tablet, laptop or console.Price match on phone and tablet repairs in CharlottePrice Match + $5 OffWe'll match any local competitor's published price for the same repair and beat it by $5.

Repair FAQs

Go Mobile Charlotte NC: Repair Questions and Answers

  • Free quote
  • Same day in most cases
  • Up to 1-year warranty
  • Open 7 days a week

Straight answers about hours, turnaround, warranty, prices and selling your device at our store at 5600 Albemarle Rd in East Charlotte.

Get a Free QuoteCall (980) 430-1213

FAQ

Visiting the store

Where is Go Mobile located?

Go Mobile Charlotte NC is at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, in East Charlotte near Sharon Amity Rd and Central Ave, about 10 minutes from Uptown. It is our only store.

What are your hours?

Monday to Saturday 10 AM to 7 PM and Sunday 12 PM to 5 PM.

Do I need an appointment?

No. Walk-ins are welcome. You can also book a 30-minute drop-off time online.

Is there parking?

Yes. Free parking is right in front of our store, reserved for our customers.

Do you have a store in Matthews or Mint Hill?

No. Customers from Matthews, Mint Hill and across Charlotte come to our store at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212.

FAQ

Repairs, time and warranty

What devices do you repair?

iPhones, Samsung Galaxy, Google Pixel and other Android phones, iPads, Samsung Galaxy Tab and Microsoft Surface tablets, Apple Watches, MacBooks, laptops and PCs, PlayStation, Xbox and Nintendo Switch consoles, and drones. We also unlock phones.

How long does a repair take?

Same day in most cases. We usually have parts in stock for every iPhone and Samsung repair we offer, and we restock twice a week. Most iPhone screen repairs take 20 to 45 minutes, and most Samsung screen repairs take 45 minutes to 4 hours. Game consoles can be back in 2 to 4 hours with our Express service, for an added fee. For drones, liquid damage and devices that will not turn on, your technician will tell you how long it will take after inspecting it.

What warranty do you give?

Premium iPhone screens come with a 1-year warranty. Aftermarket iPhone screens come with a 30-day warranty. Game console repairs come with a 120-day warranty, and all other repairs with a 90-day warranty.

Do you price match?

We will match any local competitor’s published price for the same repair and beat it by $5.

How much will my repair cost?

Starting prices: iPhone screen repair from $39 (iPhone 6), Samsung screens from $89 and PS5 repairs from $89. For other repairs, request a free quote online or bring your device in. Your technician explains the fix and the price before any work begins, so there are no surprises.

Do you keep parts in stock?

Yes. We keep iPhone screens and batteries in stock, so you don't have to wait for parts to be ordered for most iPhone repairs.

Do you offer mail-in repair?

Yes, most often for drones. Call us at (980) 430-1213 to arrange it.

My phone got wet. What should I do?

Turn it off, don't charge it, and bring it in as soon as you can. The sooner a technician opens and dries it, the better the chance of a good repair.

Should I back up my device before a repair?

Yes, back up your photos and files if you can. If your device will not turn on, ask about data recovery when you bring it in.

FAQ

Selling and trade-in

Do you buy used or broken phones?

Yes. We buy iPhones, broken iPhone 13 and newer, Samsung Galaxy phones, MacBooks, laptops, PS5 and Xbox consoles. Get an instant offer on our trade-in page.

How fast do I get paid when I sell?

In as little as 10 minutes after your device is checked in the store.

FAQ

About Go Mobile

How long has Go Mobile been in business?

Go Mobile has served Charlotte since 2015.

Has Go Mobile won any awards?

Yes. Charlotte Observer readers voted Go Mobile among Charlotte's Best in 2021, 2022 (Silver), 2023 (Silver) and 2025 (Bronze). Three Best Rated listed Go Mobile among the top 3 cell phone repair shops in Charlotte in 2021, 2022, 2023, 2024, 2025 and 2026.

Is Go Mobile related to Smart Phone Repair?

Yes. Smart Phone Repair (smartphonerepair.pro) is our sister company, with the same owner.

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FAQs by repair type

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Repairs and services

Go Mobile Charlotte NC repairs phones, tablets, computers, game consoles and drones at 5600 Albemarle Rd, Suite 600, Charlotte, NC 28212, near Sharon Amity Rd and Central Ave. Walk-ins are welcome and every repair starts with a free quote. Repairs are done the same day in most cases, and most iPhone screen repairs take 20 to 45 minutes. Premium iPhone screens come with a 1-year warranty, aftermarket iPhone screens with 30 days, game console repairs with 120 days and all other repairs with a 90-day warranty. iPhone screen repair starts at $39 (iPhone 6), Samsung screens start at $89 and PS5 repairs start at $89. We will match any local competitor’s published price for the same repair and beat it by $5. We're open Monday to Saturday 10 AM to 7 PM and Sunday 12 PM to 5 PM, with free parking right in front of our store.